Shipping Policy

All orders will be shipped within 1-3 working days from Malaysia. Shipping speed based on delivery method chosen.
Orders are not shipped or delivered on weekends or on Malaysia Public Holidays.
 
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
 
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Malaysia

All shipment within Malaysia will be deliver via Poslaju with tracking number included. Generally Poslaju will delivers the parcel 1-2 working days after dispatch. Please ensure that someone is present at the shipping address to receive the parcel and provide a signature. Fails to do so, you may need to follow the instructions from Poslaju or call Poslaju at 1300300300 for self-collection process.

International

All international shipment will be deliver via Pos Malaysia Registered Airmail with tracking number included. Delivery times may varies depends on destination but estimated delivery is on normally between 10-15 working days. Please contact us at houseofbracelet@gmail.com you have yet receive your order 30 working days after to shipping date.

For reliable/faster service, we provide option to use FEDEX shipping carrier as alternative. The shipping cost may vary depends on destination. Please contact us at houseofbracelet@gmail.com for more details regarding this shipping option.

Houseofbracelet.co is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).