Frequent Ask Questions
Q: Why House Of Bracelet?
A: All the bracelets are made to order to suites with the customers size customization. Every single bracelet are handcrafted carefully tho maintain its character and quality.
We choose from the very best of materials to create a high quality bracelet while maintaining its affordable price. We put ourself into our customers perspective on designing the bracelets.
Simple yet elegant.
Q: How long you've been in the business?
A: We start designing and selling the bracelets since June 2014 in Instagram.
Q: How can I contact House Of Bracelet?
A: The fastest way to contact us is via e-mail at firstname.lastname@example.org or Whatsapp us.
Q: Where is your boutique located?
A: We are a home-based workshop located in Cyberjaya, Selangor and doesn't have a boutique yet.
Q: What is your operation hours?
A: Monday - Friday, 9am - 9pm MYT. Closed for Malaysia public holidays.
Q: Can I self pickup the bracelet?
A: Yes you may self pickup the bracelet at Cyberjaya, Selangor. Please Whatsapp us for further details.
Q: How long will it takes to received the bracelet once order completed?
A: Based on regular logistic, the bracelet will be ship 1 to 2 working days after order completion. Tracking number will be updated once we ship the package.
For customer in Malaysia, the bracelet will be delivered 1 to 2 days after the package been shipped.
For international customers, the bracelet will be delivered 10 to 15 working days after the package been shipped.
Q:How to get wrist measurement
Easiest way is by using a measuring tape.If you don't have one, you may need a ruler and a string.
Step 1: Wrap the measuring tape or string around your wrist. Be sure you measure at the area that you plan to wear the bracelet. Normally we will suggest to measure at the wrist bone area.
Step 2: Mark the string right were it meets the starting point. Ignore step 2 & 3 if you are using measuring tape.
Step 3: Then measure that string on a ruler.
Q: What if my wrist size are between sizes.
A: We suggest you to pick the upper size.
Q: Can I resize the bracelet if it doesn't fit?
You may ship back your bracelet to us withing 2 days after you received the bracelet for resizing. All shipping cost will be pay by the customer. There will be addtional service charge for each bracelet resizing process.